Effective Date: March 10, 2026
Last Updated: March 10, 2026
This Privacy Policy explains how Powers Parts, LLC doing business as PowersParts (“PowersParts,” “we,” “us,” “our”) collects, uses, discloses, and safeguards information when you visit https://powersparts.com (the “Site”), request a quote, place an order, communicate with us, or otherwise interact with our products and services (collectively, the “Services”).
Commercial / B2B Notice. The Services are intended for business and governmental customers (including transit agencies and fleet operators). This Policy applies to information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an individual.
- Information We Collect
We may collect the following categories of information:
- Information you provide
- Business contact information: name, business email address, phone number, job title, employer/agency, department, and similar details.
- Quote, order, and fulfillment information: items requested or purchased, quantities, specifications, pricing and lead-time inquiries, purchase order numbers, billing and delivery addresses, delivery instructions, and related communications.
- Support and technical information: information you provide when requesting support, including equipment identifiers, fleet/vehicle details, serial numbers, photographs, files, and troubleshooting details.
- Account information: username, password, preferences, and profile details if customer accounts are offered.
- Communications preferences: your preferences for receiving communications.
- Information collected automatically
When you visit the Site, we may automatically collect:
- Device and usage information: IP address, browser type, operating system, device identifiers, pages viewed, links clicked, time spent, referring/exit pages, and approximate location derived from IP.
- Cookie and similar technology data: information collected through cookies, pixels, tags, SDKs, scripts, or similar technologies.
- Information from third parties
We may receive information from third parties such as:
- Payment processors and financial institutions: limited transaction details and authorization signals.
- Shipping/logistics providers: tracking updates and delivery confirmation.
- Service providers: hosting, security, analytics, communications, CRM, and customer support platforms.
- Business partners or distributors: business contact and account-related information in connection with quotes, orders, or support.
- How We Use Information
We may use information for the following purposes:
- Provide and administer the Services: respond to quote requests, process and fulfill orders, provide customer service, and communicate about products, availability, lead times, and service issues.
- Process payments and manage billing: facilitate payment processing through third parties, issue invoices, reconcile accounts, and maintain accounting records.
- Communications: send operational communications and, where permitted, marketing communications.
- Security and fraud prevention: protect the Site and Services, prevent fraud and misuse, detect suspicious activity, and enforce policies and agreements.
- Operations and improvement: maintain, troubleshoot, analyze, and improve the Site and Services, including analytics and performance measurement.
- Legal and compliance: comply with law, respond to lawful requests, and establish, exercise, or defend legal claims.
- How We Disclose Information
We do not sell personal information for money. We may share limited identifiers for advertising/measurement where enabled. Where required by applicable law, we will honor applicable opt-out rights. We may disclose information as follows:
- Service providers
We may share information with vendors that provide services on our behalf. Service providers are permitted to use information only as needed to provide services to us and are expected to protect it.
- Logistics and fulfillment
We may share information with carriers and logistics providers to ship products, provide tracking updates, and support claims for loss or damage.
- Payment processing
We may share information with payment processors and related providers to process transactions and detect fraud.
- Advertising and measurement partners
If we use advertising or measurement technologies, we may share limited device identifiers and usage information with advertising/measurement partners to measure performance, attribute conversions, and improve marketing effectiveness.
- Legal, safety, and rights
We may disclose information to comply with law, regulation, subpoena, or other legal process; to protect rights, safety, and security; and to prevent or investigate fraud, misuse, or security incidents.
- Business transfers
We may disclose information in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, subject to customary protections.
- Payments
Where the Site supports online payments or where payments are processed electronically, payment processing is handled by third-party processors. We do not store full payment card numbers on our servers. We may retain limited transaction details for accounting, reconciliation, dispute resolution, and support.
- Communications
If you provide contact information, we may contact you by email, phone, or text message for operational purposes such as quotes, order confirmations, delivery updates, account notices, and customer support.
Where permitted by law, we may also send marketing communications. You can opt out:
- Email: by using the unsubscribe link (or contacting us at info@powersparts.com.
- Text messages (where enabled): by replying STOP or following opt-out instructions provided in the message. If text messaging is enabled, message and data rates may apply. Message frequency may vary.
Opting out of marketing messages does not affect non-marketing communications relating to quotes, orders, accounts, or support requests.
- Cookies, Analytics, and Similar Technologies
We may use cookies, pixels, tags, SDKs, scripts, and similar technologies (including those provided by third parties) from time to time for:
- Essential purposes: Site operation, security, fraud prevention, and core functionality.
- Preferences: remembering settings and improving usability.
- Analytics: understanding Site usage and improving performance.
- Advertising/measurement: measuring campaign effectiveness and attributing conversions; in some configurations, helping deliver or measure more relevant advertising.
Cookie notice. The Site displays a cookie notice, and where available you may be able to manage non-essential cookies through that notice. You can also control cookies through your browser settings, including blocking or deleting cookies.
Examples of technologies. These technologies may include analytics services and conversion measurement tools provided by third parties, depending on how the Site is configured at a given time.
Do Not Track / Global Privacy Control. Some browsers transmit “Do Not Track” signals, which we do not currently respond to. Some browsers also transmit opt-out preference signals (such as Global Privacy Control). Where required by applicable law, we will process recognized opt-out preference signals for applicable processing.
- Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Policy, including to provide quotes/orders and support, maintain business records, comply with legal obligations, and resolve disputes. Retention periods may vary depending on the nature of the data and applicable requirements.
- Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
- International Visitors and Cross-Border Transfers
We are based in the United States. If you access the Services from outside the United States, your information may be transferred to, stored in, and processed in the United States and other jurisdictions where we or our service providers operate. Those jurisdictions may have different data protection laws. Where required, we may use appropriate safeguards for cross-border transfers.
- Children’s Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us at info@powersparts.com.
- Your Privacy Rights and Choices
Depending on where you live, you may have rights regarding personal information, such as the right to request access, correction, deletion, or a copy of certain information, and the right to opt out of certain processing, including targeted advertising where applicable.
How to submit a request: Email info@powersparts.com with the subject line “Privacy Request” or write to us at 178 SW Silverpalm Drive Lake City, FL. 32024. We may take reasonable steps to verify your identity and authority to submit a request.
Authorized agents: Where permitted by law, you may designate an authorized agent to submit a request on your behalf. We may require proof of authorization and may decline requests that cannot be verified.
Non-discrimination: We will not unlawfully discriminate against you for exercising applicable privacy rights.
- Supplemental U.S. State Disclosures
Certain U.S. states provide residents additional privacy rights. For purposes of those laws, we may collect the categories described in Section 1 and use/disclose them as described in Sections 2-3.
Targeted advertising opt-out. If we engage in targeted advertising as defined by applicable law, you may have the right to opt out. Where required by applicable law, we will provide a way to exercise that right.
Business-to-business contacts. We collect information primarily in a business-to-business context. Certain privacy rights and obligations may apply differently to business contact information depending on your state of residence. We will process such information in accordance with applicable law.
- Third-Party Links
The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.
- Changes to This Privacy Policy
We may update this Policy from time to time. The “Last Updated” date reflects the current version. Material changes will be posted on this page.
- Contact Us
If you have questions or requests, contact us at:
- Email: info@powersparts.com
- Mail: 178 SW Silverpalm Drive Lake City, FL 32024